Berkbrain
Support
Get help with Segment Studio, Berkbrain’s product-photo workflow for capturing images, separating subjects from backgrounds, creating background variants, organizing sessions, and exporting results.
Contact Support
Contact us if you encounter a problem, have a question about the app, or would like to share feedback.
Email rakin@agoraocean.comWe typically respond within 24–48 hours.
Frequently Asked Questions
What is Segment Studio?
Segment Studio helps you isolate a product or subject from its original background and create clean background variations for catalogs, listings, and other product-photo workflows.
How do I improve a selection?
Use include points on parts of the subject that should remain in the image and exclude points on areas that should be removed.
What export formats are supported?
Segment Studio supports JPG and PNG exports. You can export individual images or export the contents of a session.
What should I include in a support request?
Include your device model, iOS version, app version, a description of the issue, and the steps that caused it. Attach a screenshot when it helps explain the problem.
Where can I learn about data handling?
Review the Privacy Policy for information about the app’s privacy practices.